Your Questions Answered About Buying Tickets and Seating

Welcome! My name is Ira Zoot, and I’ve had the privilege of owning and operating GoodSeats.com for over a decade. Whether you're purchasing tickets for a sporting event, concert, or theater performance, I’m here to provide you with some helpful tips on how to choose the right tickets for your next event.

How to Buy Tickets on GoodSeats.com

1. Visit GoodSeats.com: Start by heading to www.GoodSeats.com. Our homepage features links to upcoming events, so you can easily browse through them. If you don’t see your event listed, simply use the search bar at the top of the page. Enter the event name, click the search button, and all available dates, venues, and cities will appear.
2. Select Your Event: Once you've found your event, click “Available Tickets.” This will take you to a page displaying available tickets in real time, along with an interactive venue map or seating chart.
3. Check the Venue Map: If you're uncertain about where you'd like to sit, check the venue map for different seating options. You'll see various seating sections like main floor, premium boxes, general admission, grandstands, orchestra seating, bleachers, and more.
4. Choose Your Tickets: After you've selected your preferred seating section, browse the available tickets listed on the left-hand side of the page. You can sort them by price, seat location, or premium options such as VIP packages and meet-and-greets. Use the filters at the top to narrow down your preferences.
5. Finalize Your Purchase: Once you find the tickets that work for you, select them, and proceed to the order form to complete your purchase. Enjoy your event!

Common Questions We Get About Tickets

Q: I see two sets of tickets in the same section and row, but one is $150, and the other is $250. Are the more expensive tickets better?

A: Not necessarily. Ticket prices vary based on factors such as the ticket seller’s acquisition costs and market demand. The less expensive ticket will likely offer the same experience as the more expensive one, so feel free to opt for the cheaper option and save yourself some money!

Q: Why can't I see the seat numbers?

A: In some cases, tickets are resold by season ticket holders or fan club members, and venues may not display seat numbers to protect these sellers' original seats. Rest assured, your seats will always be together unless otherwise indicated. If you need more information, don’t hesitate to contact us.

Q: What does “obstructed view” mean?

A: “Obstructed view” refers to a seat where a part of the view is blocked, such as by a post, overhang, or scoreboard. These seats tend to be less expensive and are perfect if you don't mind the occasional inconvenience. If you're someone who likes to move around, obstructed seats can still be a great deal!

Q: Do parking passes get you into the event?

A: No, parking passes only grant access to the parking lot. Make sure you're purchasing event tickets in addition to parking passes to avoid confusion.

VIP Packages, Meet-and-Greets, and More

Q: What’s included with a VIP Package, Meet-and-Greet, or Club Level ticket?

A: VIP packages vary depending on the event, but typically include:

• Reserved seating in the first few rows.
• A Meet-and-Greet with the performer or team.
• A personal photo with the artist or team.
• Exclusive merchandise and VIP parking.
• Pre- or post-show parties with drinks and food.
• VIP access for faster entry.

Make sure to check the ticket details or reach out to us for specifics before purchasing.

Other Common Questions

Q: What does “General Admission” or “Lawn Seats” mean?

A: General Admission (GA) seats are typically first-come, first-served. Lawn seats are a more relaxed, open-space option where you can bring lawn chairs or blankets. Lawn tickets are often less expensive and are perfect for those who prefer a more laid-back experience.

Q: What does "Market Value" mean?

A: Market Value refers to the price determined by demand for a particular event. It reflects what buyers are willing to pay, regardless of the original face value of the tickets. On GoodSeats.com, ticket prices fluctuate based on market conditions.

Service Fees and Ticket Types

Q: What is a “Service Fee”?

A: Service fees are charged to cover the handling and processing of your order. These fees generally range from 20% to 30% of the ticket price, depending on the event and ticket seller. We strive to keep our service fees low, currently set at 18.5%.

Q: What’s the difference between “Hard Tickets” and “E-Tickets”?

“Hard Tickets” are traditional printed tickets with security features. “E-Tickets” are electronic and emailed as PDF files, which you can print out and use for event entry. Both ticket types are equally valid and can be scanned at the venue entrance.

Final Thoughts on Seating

Choosing the right seat depends on your preferences and the type of event you're attending.

• Concerts: If you want to be close to the performers and don’t mind standing, front-row tickets are great. For a more relaxed experience, seats in the tiered risers often offer great sound and sightlines without the crowd.
  
  
• Theater: Sitting too close might lead to neck strain. Generally, 10 rows back or upper-tier seats provide a great view of the entire stage.
  
  
• Sports: Consider how close you want to be to the action and whether you’d like to sit on your team’s side. Check the venue’s seating chart to find the best spot for your needs.
  
  

If you have more questions or need help, visit our FAQ or contact us directly, email us, or call us. We're happy to assist you in finding the best seats for your next event!