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About Good Seats

GoodSeats.com is an independent ticket marketplace for concerts, sports, theater and family shows. It pairs live ticket listings with something most ticket sites skip: plain-English guides to the venues, teams, events and cities those tickets are for. Where to sit, how a stadium is laid out, what the bag policy says and how to get there are the questions a buyer has before buying, and every guide on this site is written to answer them.

What Good Seats is, and is not

Good Seats is not a box office and is not affiliated with any team, league, venue, promoter or performer. Names of teams, venues and events appear on this site because they are the subject of the guides, not because those organizations endorse it. Most tickets listed through Good Seats are resale tickets on the secondary market (tickets resold by their original buyers or by professional sellers), so prices can be above or below face value and change with demand.

Orders are processed and fulfilled by an established ticketing partner that handles payment, delivery and customer service. Every order is backed by a 100% guarantee, with guaranteed entry, free shipping and no digital transfer fees. The terms shown at checkout govern each purchase.

How the guides are researched and written

Every venue, team, event, city and show guide on Good Seats starts from primary sources: the venue's or team's own website, league and governing-body publications, transit agencies, government records and published reference works. Facts such as capacity, opening year, seating layout, home teams and policy details are recorded in a research file with the source for each one before a page is written. Where sources disagree, the page says so instead of picking a number silently, and anything that cannot be verified is left out.

Buyer guides on fees, resale, scams and pricing lead with documents from regulators and researchers, such as the Federal Trade Commission, the U.S. Government Accountability Office, the Bureau of Labor Statistics and the National Endowment for the Arts, and each figure links to the document it came from. Pages never state ticket prices, because prices change by the hour; they describe what drives price instead.

Time-sensitive details such as bag policies, parking and stadium names change often, so those statements are dated in the text, and readers are told to confirm them with the venue before an event. Each page shows the date its content was last updated. That date changes only when the substance of the page changes, not when the site's design does. Corrections are welcome through the contact page and are checked against the original source before a page is changed.

Who it is for

Good Seats is built for fans buying tickets for themselves and their families: the season-ticket holder's friend going to a first game at Lambeau Field, the parent picking seats for Disney on Ice, the out-of-town visitor trying to work out which Las Vegas venue a show is in. The goal is simple: by the time you buy, you should know exactly what you are getting.